FRAUD ALERT

FRAUD ALERT!

You may receive unsolicited emails identifying this site as the Sender. We are likely NOT the Sender.

The unauthorized use of another's legitimate domain name (in this case ours) for the purpose for sending mass junk emails (and spam) is called "spoofing".

This is an illegal act conducted by criminals. Thousands of websites are attacked this way to attempt to make the recipient of these fraudulent emails believe that the emails are from a credible source and therefore legitimate. This has happened to major banks / financial institutions, among others - and can happen to any website.

We are working with experts in Canada and the US to ensure that the perpetrators are caught - and they will be.

We do not send unsolicited junk / non-pertinent emails.

We appreciate your patience.

The Better Business Bureau Gets Spoofed!

Here is the body of an email we just received from our State's BBB. The BBB has apparently been a victim as well:

In a recent scam, the BBB name is being used in a phishing scam. Please read the alert below and make sure that your employees are also aware of this scam so that your information is not compromised. If you have received an email like the one below, please let us know right away so that we may be able to further assistance law enforcement with this situation. If you have any questions, please contact us at XXXXXX or on your member line at XXXXXXX.

For Immediate Release

BBB Issues Alert for Phishing Attack Targeting Thousands of Businesses and Consumers Scam uses the "BBB" Name to Attract Victims

UPDATE - Arlington, VA, March 1, 2007 - The Better Business Bureau System warns all businesses across the United States and Canada of a spoofing scam using the BBB name and a false BBB e-mail address to entice recipients to access potentially damaging hyperlinks.

In February, a firm had its computer system hacked and that firm's system generated thousands of counterfeit messages to businesses and consumers, purporting to be a complaint filed with the BBB. Recently, another firm was hacked and similar emails have been received by businesses across the
country.

The attack has NOT affected the computer system of any BBB nor have any of their data been compromised. As with most other phishing attacks, the perpetrators have attempted to pose as a respected business to gain the confidence of phishing victims. The BBB is working with authorities to
thwart these malicious attacks.

The most recent e-mail has a false return address of consumer-complaints@bbb.org and a phishing hyperlink citing a BBB complaint case number, for example, "DOCUMENTS FOR CASE #BBA749BED0". These links actually direct access to a subdirectory of the hacked firm's website where
users are asked to download documents related to the complaint. The download is actually an executable file that is believed to be some form of a computer virus.

All recipients are advised that any e-mail from the consumer-complaints@bbb.org address is not coming from any BBB and should be considered counterfeit. The BBB strongly encourages recipients of any such message to delete the message immediately without clicking on the "DOCUMENTS
FOR CASE" links.

The phishing e-mail return address of consumer-complaints@bbb.org does not exist and is being "spoofed." Spoofing occurs when an e-mail address is altered to appear as if the message originated from a legitimate source. This is a common practice for both spam e-mail and phishing operations.

Phishing is a term coined by computer hackers, who use e-mail to fish the Internet hoping to "hook" recipients into giving their logins, passwords and/or other sensitive information. In all these scams, the phisher first impersonates a legitimate company. In a typical scam, the phisher instructs recipients to click on a convenient link to receive or provide information that can then be used by phishers to access the recipient's sensitive personal or business information. For more information about phishing and
for tips to avert other scams, please visit www.bbb.org.

An actual example of the false e-mail message is provided below. Names and other forms of identifying information have been removed from the example.

REPRESENTATIVE E-MAIL SAMPLE

From: consumer-complaints@bbb.org [mailto:consumer-complaints@bbb.org]
Sent: Thursday, March 1, 2007 6:06 AM
To: XXXX
Subject: BBB Complaint for XXXXXXX - Case #BBA749BED0

Dear Mr./Mrs. XXXX

You have received a complaint in regards to your business services. The complaint was filled by Mr. XXXX on 02/28/2007/. Use the link below to view the complaint details:

DOCUMENTS FOR CASE #BBA749BED0

Complaint Case Number: BBA749BED0
Complaint Made by Consumer Mr. XXXX
Complaint Registered Against: Company XXXX
Date: 02/28/2007

Instructions on how to resolve this complaint as well as a copy of the original complaint can be obtained using the link below:

DOCUMENTS FOR CASE #BBA749BED0

Disputes involving consumer products and/or services may be arbitrated. Unless they directly relate to the contract that is the basis of this dispute, the following claims will be considered for arbitration only if all parties agree in writing that the arbitrator may consider them:
- Claims based on product liability;
- Claims for personal injuries;
- Claims that have been resolved by a previous court action, arbitration, or written agreement between the parties.

The decision as to whether your dispute or any part of it can be arbitrated rests solely with the BBB.

The BBB offers its members a binding arbitration service for disputes involving marketplace transactions. Arbitration is a convenient, civilized way to settle disputes quickly and fairly, without the costs associated with other legal options.